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Citizen Portal

Citizen Portal

Check the status of your service request

Look Up Your Request

Enter your tracking number and email address to view the current status of your service request.

Format: WPD-YYYY-XXXXXX (e.g., WPD-2026-000001)

What the portal shows:

  • Current status of your service request
  • Submission and completion dates
  • Timeline of status changes
  • Request type and details